Reliable & Honest
Over the years, we’ve learned that great service begins and ends with experienced and friendly professionals, which explains our rigorous hiring process. We believe that our team is the best in the business, and have complete and total confidence in every person providing our services.
ADL finishes each project on schedule and with the highest level of quality. With a focus on personalized service, competitive rates and customer satisfaction, we’re always striving to meet and exceed expectations.
Reliable Logistics Service
ADL was established in the year 2017, with Head Office situated at 23rd July
Street, Salalah and field offices at Raysut port of Salalah. During this period, the company has
experienced tremendous growth and is today among leading concerns of its kind in Salalah.
The company has a strong capital base and can quickly raise working capital for shipments of
Central to our growth and success has been our commitment in offering our customers,
services that are tailored to their unique requirements. Our Prime objective is to determine &
fulfill all our client's requirements. To facilitate this, our infrastructure is composed of offices,
affiliates & dedicated business alliances all across the globe. Through these locations we
provide comprehensive range of services for Import and Export. Our reputation is based on
competent and enthusiastic team of employees, supported by progressive and in important
factor, subject to continuous improvement. Success is not luck; good results depend on careful
planning and skill. Our goal is to overcome our customers’ expectations, offering them not only
what they need, but also go the extra mile in customer services.
ADL guarantees that, products will get to the proper destination by an
agreed upon date, and in good condition. Having established relationships with carriers of all
kinds, from air freighters and shipping companies. We are able to negotiate the best possible
price to move the product along the most economical route by working out various bids and
choosing the one that best balances speed, cost and reliability.
We generally provide one or more estimates to the client, along with advisement, when
necessary. Considerations that affect price will range from origin and destination to special
requirements, such as refrigeration and transport of Perishable cargo.
Apart from Freight Forwarding we offer Customs clearance, Insurance, Customs
Documentation like Certificate of origin, Permit Documents, Warehousing and Shipping,
Transportation, Consolidation, Door to Door Delivery, Logistics, Projects Handling and Local
Transportation all professionally. We adopt and work with modern technologies which ensure
the updated information to our clients in all stages of handling. Once a Plan has been
approved, we work to make sure the goods are transported and delivered as agreed.
Timing Is Everything
Where time is of essence for certain shipments, airfreight is the natural choice. ADL understands why valuable time must not be lost. Our highly skilled employees care
about your merchandise as much as you do, processing and overseeing each detail of every
stage, so your merchandise arrives safely and as quickly as possible.
That includes processing all the administration work, handling and documentation before and
after the flight in accordance with the IATA / ICAO regulations. We know that customer
success and satisfaction stems not only from our solutions, but also from our staff.
Our commercial service team includes international business experts who have in depth
knowledge of global trade as well as our solutions. They are highly trained and experienced in
industry standard methodologies.
Sea freight is an eminent feature among the services offered by ADL.
Our network of agents and logistics partners worldwide enable our clients to benefit from a
package tailored to their individual needs and time requirements.
If a shipper / importer has enough cargo to make either a 20ft or 40ft container cost effective,
the product is sold at a container rate. The customer pays an agreed price for the container, it
is then totally at his discretion as to how much cargo is placed inside the container - the more
tonnage placed inside the container, the lower the unit price.
OTHER CRUCIAL SERVICES
ADL is a customer-oriented company. We will endeavor to fully ascertain your unique requirements and tailor our services accordingly so as to enable
your company achieve its objectives.
Experienced & Professional Personnel: Our team of highly experienced and professional
personnel is the backbone of our renowned efficiency in service delivery. Moreover, a
Logistics Manager will be charged with keeping you appraised of current position of your
shipments and attend to matters that will guarantee your company total satisfaction at all
Clearance at Air/Sea Port: We offer you a guarantee of delivery within five days of
ships arrival provided all the relevant clearance documents are forwarded to us, preferably
five working days prior to ships’ arrival. We will prepare and process all documents and
pay third part charges according to mutual arrangements. In keeping with our guarantee,
we also will absorb any penalties, which may arise as a result of delays directly attributable
to us (e.g. demurrage, etc).
Trailer Services: We have trailer availability for land bound cargo all the way to your side.
This way we are able to update you on the exact position and expected time of arrival of
your cargo at your go down for your forward planning.
Warehousing facilities: We can provide maximum storage (warehousing) facilities on
request at competitive rates. Long-term contract rates are also available on special
Air freight Cargo Services: Our Company also offers Airfreight services and is among the
leading firms in Salalah in this field. Over a number of years, we have developed highly
effective clearance systems in line with the varied requirements of our clientele. We
guarantee clearance of airfreight cargo within (24) twenty four hours provided all necessary
clearance documents are forwarded to us at least (48) forty eight hours before arrival /
departure of aircraft.
Communication: We have in place the following information technology tools, which will preparation and advising of your entries enable flawless and timely communication:
i. Email services: we have Email services and a website (URL) .
ii. Computerized Customs Single Entry Document preparation system to expedite your entries.
iii. Completely networked office environment for ease of effectively and efficiently expediting
responses to any concerns or queries that you may have.
iv. Customs shipments status system to keep you up-dated on the status of your
documentation and transportation of your cargo.
v. We also have modern communication facilities, which enable us to keep in close touch
with our operational staff.
International_ Door to Door cargo: we are covering Internationally with our express delivery cargo in fastest mode of transportation and in a most reliable manner available to our customers.
Business solutions : we help you Import any material Internationally through our reliable Export cargo solution for ease of business purposes.
Domestic door to door delivery-we cover whole oman within the sectors of muscat and salalah region with door to door pick up and deilvery services.
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